COOKIES POLICY

The Ando Living website, operated by Ando Living Unipessoal, Ltd., with its registered head office at Rua Serpa Pinto 14-A, 1st floor, 1200-445 Lisbon, and VAT number 516996290, uses cookies and other similar technologies to improve your experience. For the purposes of this Cookie Policy, Cookies and other similar technologies (such as scripts, plug-ins, tags, device digital fingerprints, locally stored objects, beacons and pixels) are all referred to as “Cookies” and correspond to information automatically placed on the computer hard drives of Users when these access certain websites, identifying their browser on the server.

WHO IS RESPONSIBLE FOR COOKIES?

The entity responsible for cookies may vary depending on their purpose. On the Ando Living website, Third-Party Cookies are installed. That is, these are cookies sent to a User’s device from a device or domain that is not managed by Ando Living, but by another entity that processes data obtained from cookies.

 

HOW LONG ARE COOKIES KEPT?

To determine how long cookies remain on your device, it is necessary to consider the following types of cookies:

  • Session Cookies: These are collected and stored while a User accesses the Ando Living They are normally used to store information for the purpose of providing the service requested by the User during a single visit and are deleted when the session is ended.
  • Persistent Cookies: These cookies are not deleted, remaining on the User’s device after the session ends or the browser is closed. They are used on every subsequent visit to the website, enabling, for example, a personalized browsing experience based on the User’s interests and providing a more tailored service.

 

WHAT IS THE PURPOSE OF COOKIES?

  • Strictly Necessary Cookies

These cookies are necessary to ensure the proper operation of the Website and/or to enable the provision of functionalities requested by the User, as well as to store the User’s navigation preferences whenever the same device is used and such storage is requested.

The legal basis for the storage of information on the User’s terminal equipment or for access to information already stored on such equipment is Article 5(2) of Law nº. 41/2004 of 18 August.

The legal basis for the processing of personal data through the use of Strictly Necessary Cookies and Similar Technologies is the execution of the contract (in particular, the obligation to make the Website available) or legitimate third party interests, to the extent permitted by applicable law, in particular to ensure the proper operation of the Website.

Cookie Name

Responsible Entity

Operation / Data Collected

Purpose

Duration

Access or Sharing with Third Parties

_cf_bm

Cloudflare / Pipedrive

Identifies bots; does not contain personal data.

Protection against malicious traffic.

30 minutes

Yes

__cfruid

Cloudflare 

Identifies the source of specific requests.

Traffic management.

Session cookie

Yes

__cfuvid

Cloudflare 

Distinguishes Users sharing the same IP address.

Traffic management.

Session cookie

Yes

cmplz_rt_banner-status

Complianz

Stores the banner status.

Stores the banner status.

1 year

No

cmplz_rt_consented_services

Complianz

Records accepted

categories.

Recording of consent.

1 year

No

cmplz_rt_functional

Complianz

Acceptance of functional cookies.

Recording of consent for functional cookies.

1 year

No

cmplz_rt_marketing

Complianz

Acceptance of marketing cookies.

Recording of consent for marketing cookies.

1 year

No

cmplz_rt_ policy_id

Complianz

ID of the active policy.

Legal compliance.

1 year

No

cmplz_rt_preferences

Complianz

Stores preferences.

Functionality.

1 year

No

cmplz_rt_statistics

Complianz

Acceptance of

Analytical cookies.

Recording of consent for Analytical cookies.

1 year

No

wfwaf-authcookie

Wordfence

Session validation.

Security.

Session cookie

No

wordpress_logged_in

WordPress

User identification.

Website login.

Session cookie

No

wordpress_sec

WordPress

Login security.

Security.

Session cookie

No

wp-settings-time

WordPress

CMS preferences.

Functionality.

1 year

No

XSRF-TOKEN

Web-dash

Anti-CSRF token.

Security.

Session cookie

No

tt_pixel_session_index

TikTok

Technical session ID.

Functionality.

Session cookie

Yes

tt_session_id

TikTok

Session ID.

Functionality.

Session cookie

Yes

tt_appInfo

TikTok

Technical metadata.

Functionality.

Session cookie

Yes

 

mapbox.eventData.uuid

Mapbox

Technical ID.

Map provision.

Persistent cookie

No

mapbox.eventData

Mapbox

Interaction data.

Map provision.

Persistent cookie

No

lastExternalReferrer

System

Last referrer.

Enables navigation.

Persistent cookie

No

 

LastExternAlReferrerTime

System

Referrer timestamp.

Navigation.

Persistent cookie

No

 

  • Preference Cookies

Preference cookies allow us to store the choices, preferences and settings made by the User (for example, language, region, text size and font type). If the User disables preference cookies and similar technologies, the Website will be less convenient to use, as these preferences will not be recalled.

The legal basis for storing information on the User’s terminal equipment or for accessing information already stored on said equipment is the User’s consent (Article 5(2) of Law nº. 41/2004 of 18 August). The legal basis for the processing of personal data through the use of Preference Cookies and Similar Technologies is also the User’s consent.

Cookie Name

Responsible Entity

Operation / Data Collected

Purpose

Duration

Access or Sharing with Third Parties

Consent

hs-messages-hide – welcome-message

HubSpot

Prevents the welcome message from repeating.

Usability of the form.

1 day

Yes

Yes

hs-messages-is-open

HubSpot

Identifies the status of the chat.

Usability of the form.

30 minutes

Yes

Yes

__hs_initial_opt_in

HubSpot

Controls the display of the banner.

Controls the display of the banner.

7 days

Yes

Yes

 

  • Analytical Cookies

Analytical Cookies and Similar Technologies allow us to collect information about the use of the Website by individual Users for the purpose of developing and improving their navigation experience.

The legal basis for storing information on the User’s terminal equipment or for accessing information already stored on said equipment is the User’s consent (Article 5(2) of Law nº. 41/2004 of 18 August). The legal basis for the processing of personal data through the use of Analytical Cookies and Similar Technologies is also the User’s consent.

Cookie Name

Responsible Entity

Operation / Data Collected

Purpose

Duration

Access or Sharing with Third Parties

Consent

_ga

Google Analytics

Unique ID.

Statistics.

1 year and 1 month

Yes

Yes

_ga_VBK71GFMM2

Google Analytics

State of the session.

Data analysis.

1 year and 1 month

Yes

Yes

_ga_9DTJW36PNN

Google Analytics

Sessions.

Data analysis.

1 year and 1 month

Yes

Yes

__hstc

HubSpot

Record of visits.

Data analysis.

6 months

Yes

Yes

__hssc

HubSpot

Control of the session.

Data analysis.

30 minutes

Yes

Yes

__hssrc

HubSpot

Identifies restarts.

Data analysis.

Session cookie

Yes

Yes

hubspotutk

HubSpot

User ID.

Data analysis.

6 months

Yes

Yes

__hmpl & hublytics_events_53

HubSpot

Events.

Metrics.

Persistent cookie

Yes

Yes

 

  • Advertising / Marketing Cookies

Advertising Cookies and Similar Technologies aim to make advertising more relevant to Users, by selecting ads based on relevance criteria, improving campaign performance reporting, and avoiding showing ads that the User has already seen or marked as irrelevant.

The legal basis for storing information on the User’s terminal equipment or for accessing information already stored on said equipment is the User’s consent (Article 5(2) of Law nº. 41/2004 of 18 August). The legal basis for the processing of personal data through the use of Advertising Cookies and Similar Technologies is also the User’s consent.

Cookie Name

Responsible Entity

Operation / Data Collected

Purpose

Duration

Access or Sharing with Third Parties

Consent

prism_255144759 (1st)

ActiveCampaign

Visitor monitoring.

Marketing.

4 weeks

Yes

Yes

 prism_255144759 (3rd)

ActiveCampaign

Server tracking.

Marketing.

4 weeks

Yes

Yes

ac_enable_tracking

ActiveCampaign

Activates tracking.

Marketing.

4 weeks

Yes

Yes

_gcl_au

Google Ads

Click registration.

Conversions.

3 months

Yes

Yes

_gcl_aw

Google Ads

Attribution.

Ads.

3 months

Yes

Yes

IDE

DoubleClick

User ID.

Advertising.

1 year

Yes

Yes

test_cookie

DoubleClick

Technical test.

Ads.

15 minutes

Yes

Yes

_fbp

Meta

Events.

Remarketing.

3 months

Yes

Yes

fr

Meta

Encrypted IDs.

Advertising.

3 months

Yes

Yes

tr

Meta

Pixel events.

Tracking.

Session cookie

Yes

Yes

li_gc

LinkedIn

Consent.

Legal compliance.

6 months

Yes

Yes

li_mc

LinkedIn

Browsing.

Ads.

2 years

Yes

Yes

bcookie

LinkedIn

Browser ID.

Security / Ads.

2 years

Yes

Yes

lidc

LinkedIn

Routing.

Performance.

1 day

Yes

Yes

UserMatchHistory

LinkedIn

History.

Retargeting.

30 days

Yes

Yes

AnalyticsSyncHistory

LinkedIn

Synchronization.

Advertising.

30 days

Yes

Yes

 

 

HOW CAN I DISABLE COOKIES AND/OR WITHDRAW MY CONSENT?

If you wish to refuse or delete any cookies (or Similar Technologies), please consult the help section of your Internet browser for instructions on how to block or delete cookies:

Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Internet Explorer: https://support.microsoft.com/pt-pt/windows/eliminar-e-gerir-cookies-168dab11-0753-043d-7c16-ede5947fc64d

Safari: https://support.apple.com/pt-pt/guide/safari/sfri11471/15.1/mac/12.0

Please note that you may not be able to access all features of the website, including certain personalised functionalities, if you delete or disable cookies.

For more information about managing cookies, please visit www.allaboutcookies.org or www.youronlinechoices.eu, which provide more information about behavioural advertising and online privacy.

If you have any questions regarding the cookies used by Ando Living, the withdrawal of your consent or the processing of your personal data, you may contact us via email at: [email protected].

You can also manage the cookies we collect and your preferences through our Cookie Banner, available in the website footer.

Contact us

If you have any question about our projects, please contact our sales team.

Unlock a world of exclusivity

Get 10% off your first stay, access exclusive offers, discover the best spots in our cities, and receive invites to private events. Join us and experience the Ando Living lifestyle from within.