COOKIES POLICY
The Ando Living website, operated by Ando Living Unipessoal, Ltd., with its registered head office at Rua Serpa Pinto 14-A, 1st floor, 1200-445 Lisbon, and VAT number 516996290, uses cookies and other similar technologies to improve your experience. For the purposes of this Cookie Policy, Cookies and other similar technologies (such as scripts, plug-ins, tags, device digital fingerprints, locally stored objects, beacons and pixels) are all referred to as “Cookies” and correspond to information automatically placed on the computer hard drives of Users when these access certain websites, identifying their browser on the server.
WHO IS RESPONSIBLE FOR COOKIES?
The entity responsible for cookies may vary depending on their purpose. On the Ando Living website, Third-Party Cookies are installed. That is, these are cookies sent to a User’s device from a device or domain that is not managed by Ando Living, but by another entity that processes data obtained from cookies.
HOW LONG ARE COOKIES KEPT?
To determine how long cookies remain on your device, it is necessary to consider the following types of cookies:
- Session Cookies: These are collected and stored while a User accesses the Ando Living They are normally used to store information for the purpose of providing the service requested by the User during a single visit and are deleted when the session is ended.
- Persistent Cookies: These cookies are not deleted, remaining on the User’s device after the session ends or the browser is closed. They are used on every subsequent visit to the website, enabling, for example, a personalized browsing experience based on the User’s interests and providing a more tailored service.
WHAT IS THE PURPOSE OF COOKIES?
- Strictly Necessary Cookies
These cookies are necessary to ensure the proper operation of the Website and/or to enable the provision of functionalities requested by the User, as well as to store the User’s navigation preferences whenever the same device is used and such storage is requested.
The legal basis for the storage of information on the User’s terminal equipment or for access to information already stored on such equipment is Article 5(2) of Law nº. 41/2004 of 18 August.
The legal basis for the processing of personal data through the use of Strictly Necessary Cookies and Similar Technologies is the execution of the contract (in particular, the obligation to make the Website available) or legitimate third party interests, to the extent permitted by applicable law, in particular to ensure the proper operation of the Website.
| Cookie Name | Responsible Entity | Operation / Data Collected | Purpose | Duration | Access or Sharing with Third Parties |
| _cf_bm | Cloudflare / Pipedrive | Identifies bots; does not contain personal data. | Protection against malicious traffic. | 30 minutes | Yes |
| __cfruid | Cloudflare | Identifies the source of specific requests. | Traffic management. | Session cookie | Yes |
| __cfuvid | Cloudflare | Distinguishes Users sharing the same IP address. | Traffic management. | Session cookie | Yes |
| cmplz_rt_banner-status | Complianz | Stores the banner status. | Stores the banner status. | 1 year | No |
| cmplz_rt_consented_services | Complianz | Records accepted categories. | Recording of consent. | 1 year | No |
| cmplz_rt_functional | Complianz | Acceptance of functional cookies. | Recording of consent for functional cookies. | 1 year | No |
| cmplz_rt_marketing | Complianz | Acceptance of marketing cookies. | Recording of consent for marketing cookies. | 1 year | No |
| cmplz_rt_ policy_id | Complianz | ID of the active policy. | Legal compliance. | 1 year | No |
| cmplz_rt_preferences | Complianz | Stores preferences. | Functionality. | 1 year | No |
| cmplz_rt_statistics | Complianz | Acceptance of Analytical cookies. | Recording of consent for Analytical cookies. | 1 year | No |
| wfwaf-authcookie | Wordfence | Session validation. | Security. | Session cookie | No |
| wordpress_logged_in | WordPress | User identification. | Website login. | Session cookie | No |
| wordpress_sec | WordPress | Login security. | Security. | Session cookie | No |
| wp-settings-time | WordPress | CMS preferences. | Functionality. | 1 year | No |
| XSRF-TOKEN | Web-dash | Anti-CSRF token. | Security. | Session cookie | No |
| tt_pixel_session_index | TikTok | Technical session ID. | Functionality. | Session cookie | Yes |
| tt_session_id | TikTok | Session ID. | Functionality. | Session cookie | Yes |
| tt_appInfo | TikTok | Technical metadata. | Functionality. | Session cookie | Yes |
| mapbox.eventData.uuid | Mapbox | Technical ID. | Map provision. | Persistent cookie | No |
| mapbox.eventData | Mapbox | Interaction data. | Map provision. | Persistent cookie | No |
| lastExternalReferrer | System | Last referrer. | Enables navigation. | Persistent cookie | No |
| LastExternAlReferrerTime | System | Referrer timestamp. | Navigation. | Persistent cookie | No |
- Preference Cookies
Preference cookies allow us to store the choices, preferences and settings made by the User (for example, language, region, text size and font type). If the User disables preference cookies and similar technologies, the Website will be less convenient to use, as these preferences will not be recalled.
The legal basis for storing information on the User’s terminal equipment or for accessing information already stored on said equipment is the User’s consent (Article 5(2) of Law nº. 41/2004 of 18 August). The legal basis for the processing of personal data through the use of Preference Cookies and Similar Technologies is also the User’s consent.
| Cookie Name | Responsible Entity | Operation / Data Collected | Purpose | Duration | Access or Sharing with Third Parties | Consent |
| hs-messages-hide – welcome-message | HubSpot | Prevents the welcome message from repeating. | Usability of the form. | 1 day | Yes | Yes |
| hs-messages-is-open | HubSpot | Identifies the status of the chat. | Usability of the form. | 30 minutes | Yes | Yes |
| __hs_initial_opt_in | HubSpot | Controls the display of the banner. | Controls the display of the banner. | 7 days | Yes | Yes |
- Analytical Cookies
Analytical Cookies and Similar Technologies allow us to collect information about the use of the Website by individual Users for the purpose of developing and improving their navigation experience.
The legal basis for storing information on the User’s terminal equipment or for accessing information already stored on said equipment is the User’s consent (Article 5(2) of Law nº. 41/2004 of 18 August). The legal basis for the processing of personal data through the use of Analytical Cookies and Similar Technologies is also the User’s consent.
| Cookie Name | Responsible Entity | Operation / Data Collected | Purpose | Duration | Access or Sharing with Third Parties | Consent |
| _ga | Google Analytics | Unique ID. | Statistics. | 1 year and 1 month | Yes | Yes |
| _ga_VBK71GFMM2 | Google Analytics | State of the session. | Data analysis. | 1 year and 1 month | Yes | Yes |
| _ga_9DTJW36PNN | Google Analytics | Sessions. | Data analysis. | 1 year and 1 month | Yes | Yes |
| __hstc | HubSpot | Record of visits. | Data analysis. | 6 months | Yes | Yes |
| __hssc | HubSpot | Control of the session. | Data analysis. | 30 minutes | Yes | Yes |
| __hssrc | HubSpot | Identifies restarts. | Data analysis. | Session cookie | Yes | Yes |
| hubspotutk | HubSpot | User ID. | Data analysis. | 6 months | Yes | Yes |
| __hmpl & hublytics_events_53 | HubSpot | Events. | Metrics. | Persistent cookie | Yes | Yes |
- Advertising / Marketing Cookies
Advertising Cookies and Similar Technologies aim to make advertising more relevant to Users, by selecting ads based on relevance criteria, improving campaign performance reporting, and avoiding showing ads that the User has already seen or marked as irrelevant.
The legal basis for storing information on the User’s terminal equipment or for accessing information already stored on said equipment is the User’s consent (Article 5(2) of Law nº. 41/2004 of 18 August). The legal basis for the processing of personal data through the use of Advertising Cookies and Similar Technologies is also the User’s consent.
| Cookie Name | Responsible Entity | Operation / Data Collected | Purpose | Duration | Access or Sharing with Third Parties | Consent |
| prism_255144759 (1st) | ActiveCampaign | Visitor monitoring. | Marketing. | 4 weeks | Yes | Yes |
| prism_255144759 (3rd) | ActiveCampaign | Server tracking. | Marketing. | 4 weeks | Yes | Yes |
| ac_enable_tracking | ActiveCampaign | Activates tracking. | Marketing. | 4 weeks | Yes | Yes |
| _gcl_au | Google Ads | Click registration. | Conversions. | 3 months | Yes | Yes |
| _gcl_aw | Google Ads | Attribution. | Ads. | 3 months | Yes | Yes |
| IDE | DoubleClick | User ID. | Advertising. | 1 year | Yes | Yes |
| test_cookie | DoubleClick | Technical test. | Ads. | 15 minutes | Yes | Yes |
| _fbp | Meta | Events. | Remarketing. | 3 months | Yes | Yes |
| fr | Meta | Encrypted IDs. | Advertising. | 3 months | Yes | Yes |
| tr | Meta | Pixel events. | Tracking. | Session cookie | Yes | Yes |
| li_gc | Consent. | Legal compliance. | 6 months | Yes | Yes | |
| li_mc | Browsing. | Ads. | 2 years | Yes | Yes | |
| bcookie | Browser ID. | Security / Ads. | 2 years | Yes | Yes | |
| lidc | Routing. | Performance. | 1 day | Yes | Yes | |
| UserMatchHistory | History. | Retargeting. | 30 days | Yes | Yes | |
| AnalyticsSyncHistory | Synchronization. | Advertising. | 30 days | Yes | Yes |
HOW CAN I DISABLE COOKIES AND/OR WITHDRAW MY CONSENT?
If you wish to refuse or delete any cookies (or Similar Technologies), please consult the help section of your Internet browser for instructions on how to block or delete cookies:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
Internet Explorer: https://support.microsoft.com/pt-pt/windows/eliminar-e-gerir-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Safari: https://support.apple.com/pt-pt/guide/safari/sfri11471/15.1/mac/12.0
Please note that you may not be able to access all features of the website, including certain personalised functionalities, if you delete or disable cookies.
For more information about managing cookies, please visit www.allaboutcookies.org or www.youronlinechoices.eu, which provide more information about behavioural advertising and online privacy.
If you have any questions regarding the cookies used by Ando Living, the withdrawal of your consent or the processing of your personal data, you may contact us via email at: [email protected].
You can also manage the cookies we collect and your preferences through our Cookie Banner, available in the website footer.